Look for Your New Member ID Card
2009 Windsor Medicare Extra Member Identification Card
We have redesigned your identification
card for 2009, which will make it easier
for your physician to verify your benefits
and eligibility.
The new identification cards are designed to provide
easy access to all of your Windsor Medicare Extra
information. The photocopier-friendly design clearly
displays your plan name, member ID number, and
copays on the front of the card.
The back of the card shows important Windsor
telephone numbers, including those for Member
Services, prior authorizations, vision and dental
benefits, and technical support.
Please call Customer Service at 1-800-316-CARE
(2273) if you have any questions. We are available
seven days a week, 7 a.m. to 8 p.m., Central Time.
TTY /TDD users should call 1-866-460-7617.
Windsor Medicare Extra is a product of Windsor Health Plan, Inc., a Medicare Advantage organization with a Medicare contract.
The benefit information provided herein is a brief summary, not a comprehensive description of benefits. For more information contact the plan.
Benefits, formulary, pharmacy network, premium and/or co-payments/co-insurance may change on January 1, 2011.
You must continue to pay your Medicare Part B premium.
People with limited incomes may qualify for Extra Help to pay for their prescription drug costs. If eligible, Medicare could pay for up to one hundred (100) percent of drug costs including monthly prescription drug premiums, annual deductibles, and co-insurance. Additionally, those who qualify will not be subject to the coverage gap or a late enrollment penalty. Many people are eligible for these savings and don't even know it. for more information about this Extra Help, contact your local Social Security Office at 1-800-772-1213 between 7 am and 7 pm, Monday through Friday. TTY users should call 1-800-325-0778. Or you can call 1-800-MEDICARE (1-800-633-4227), 24 hours per day, 7 days per week. TTY users should call 1-877-486-2048.
To request materials in alternative formats (i.e. large print or audio compact disk) or other languages, please contact our Customer Service department at 1-800-316-2273 (TTY: 1-866-460-7617) 7 a.m. - 8 p.m. Central Time, seven days a week.
In general, beneficiaries must use network pharmacies to access their prescription drug benefit, except in non-routine circumstances, and quantity limitations and restrictions may apply.
You must use plan providers except in emergency or urgent care situations or for out-of-area renal dialysis or other services. If you obtain routine care from out-of-network providers neither Medicare nor Windsor Medicare Extra will be responsible for the costs.
Windsor Medicare Extra Comp Plus Plan (HMO SNP) is available to all persons with Medicare who also receive Medical Assistance from their state Medicaid/Tenncare programs. Premiums, co-pay, co-insurance and deductible amounts are based on the level of Extra Help you receive. You should check with your state to confirm your eligibility level, or contact the plan for further details.
Windsor Medicare Extra Diabetes Plan (HMO SNP) is available to all persons with Medicare who have been diagnosed with diabetes mellitus by a physician. Physician documentation of your condition to demonstrate your eligibility for the plan will be required to complete your enrollment in the plan.
Windsor Medicare Extra Fusion Plan (HMO SNP) is available to all persons with Medicare who have been diagnosed with the following chronic or disabling conditions: bipolar disorder, major depression, paranoid disorder, schizophrenia, schizoaffective disorder. Physician documentation of your condition to demonstrate your eligibility for the plan will be required to complete your enrollment in the plan.
